About Us
The Tech Support Company We Always Wished Existed
Independent. Honest. Obsessively customer-first. Here's who we are and why hundreds of thousands of Americans trust us with their technology.
Independent. Honest. Obsessively customer-first. Here's who we are and why hundreds of thousands of Americans trust us with their technology.
Computer Technical Support was founded by career IT professionals who kept watching friends and family get burned — by repair shops quoting mystery fees, by hold-music marathons at manufacturer hotlines, and worst of all, by scam operations preying on people who just needed help.
So we built the alternative: a nationwide team of certified, background-checked, US-based technicians who answer in under a minute, quote flat rates upfront, and explain everything in plain English. Today, with AI-assisted diagnostics augmenting our human experts, we've resolved more than 250,000 issues across all 50 states — and we still treat every caller like our first.
We tell you what you need — and what you don't. If a fix isn't worth the cost, we'll say so and suggest alternatives.
Computers don't break on a schedule, so we don't keep one. Real technicians, 24/7/365, in under 60 seconds.
You're a person with a problem, not a ticket number. We explain, we teach, and we treat your computer like our own.
Your data and privacy are sacred. Encrypted sessions, background-checked technicians, and a strict no-snooping policy.
Talk to a certified technician in under 60 seconds. Free diagnosis, upfront pricing, and a satisfaction guarantee on every repair.